Labjack Reviews

Extremely quick to get back to you.

Absolutely! Quick delivery and items available. Everything was in stock and arrived super fast. Can't complain at all!

The process of placing my order was seamless. I accidentally messed up my order. A representative from LabJack reached out to highlight my error. We fixed my order and I ended up saving some cash. Plus, the Tech Explorations courses are top-notch and really assist in grasping the tech.

Upon discovering that LabJack has chosen to stop making products we’ve relied on for years, I reached out to their customer service to see if we could get a bulk discount because of the extra expenses we’ll face in creating a new solution. Not only did their support team refuse to lend a hand, but I was also told we were 'lucky' that they didn’t hike up the prices on the discontinued products by 40%!

Having been a LabJack customer for nearly 15 years, I’m really let down by their apparent disinterest in helping loyal customers. It’s high time we look for alternatives.

I got myself a LabJack T4. It was listed as backordered, but it shipped out pretty fast. The packaging was solid, and it showed up right on time.

The way they communicate and provide service is top-notch. They respond fast and are super professional. It's a fantastic company to collaborate with! I definitely suggest giving them a try!

Even though I haven't tapped into the online engineer help offered on the LabJack site, just knowing it's there gives me a lot of peace of mind as we navigate our development journey.

Support has always been top-notch. I would’ve given it a full 5 stars, but I feel like the website changes didn’t really make things better. Plus, I had to go through the sign-up process again...

I've got the U3; it's my first time trying out a LabJack item. This thing is fantastic; all features functioned just like they said they would. The customer support is top-notch, probably the best I've encountered in ages. I strongly suggest this product to anyone, and dealing with LabJack has been a real joy.

Awesome sales and support crew. They shipped all items according to our agreed schedule. They also checked in on the delivery. Super versatile, and likely the best bang for your buck DAQ out there!

I was looking for assistance with the advanced options of the T4 LabJack. In less than 24 hours, I got precisely the details I was after.

LabJack's support crew is consistently fast in responding to my inquiries and super helpful! I definitely suggest checking out LabJack products and reaching out to their support team for assistance in developing your product.

I just received a message saying my order could arrive this week or maybe next, but it seems like there might be a shortage in the shipment..?

Update: LabJack responded promptly. Supply chain challenges are still affecting both makers and buyers. Thanks for keeping me in the loop! 👍

As a newbie to Labjack, I dove into my first datalogging project, which involved using the SD card for logging temperature and voltage data. Initially, I found the documentation a tad confusing when it came to accessing the SD card. Thankfully, customer support came through and provided me with the SD card utility to retrieve the logged data, which was super helpful.

I found the lua scripting language pretty straightforward for setting up the voltage and temperature logging.

However, I did notice an occasional 'hardware' failure message when the unit is hooked up to Kipling. According to the documentation, there's an ADC test that runs when the unit powers up. It seems like this error pops up about half the time, so I'm not entirely sure if it's a genuine issue or just a glitch. I guess I’ll have to log some actual data to figure out how well the unit really works.

It'd be handy to have a 'startup' guide included with the I/O modules instead of needing to check the website.